Client Feedback

“Trust and integrity are the first words that come to mind regarding our representation by Peter and Tregg in the selling of our house in Santa Monica. Their expertise is priceless; we knew we were in the best hands possible and that they had our back. Peter and Tregg’s ability to negotiate are beyond reproach and we always understood their reasoning. We were included in the decision making process but always saw the logic of their negotiations. If it were not for them, I’m sure we would not have had the success we had. Not to mention their professionalism and their beautiful presentation of the house, from printed materials to invaluable advice regarding staging. They are the whole package.”

Maureen Muldaur, Documentarian and Producer

 

“Tregg and Peter and the team they have assembled have handled the selling of our Santa Monica home and the purchase negotiations for our new house with fantastic style and intelligence. They have so effectively embraced conventional and new marketing media with getting our message out to the correct group of potential buyers while we feel eliminating the idle tire-kickers. These guys were always available for our questions and clarification and kept us part of the two-way conversation. Getting involved with Tregg and Peter and Rodeo was our best real estate decision.”

Robert Eber, Oscar Nominated Sound Engineer

 

“When we decided to move to Sunset Park our friends on 27th Street told us we must use their agent, Tregg. We had an agent but we wanted to go with someone who was recommended for the Sunset Park area so we choose to use Tregg. He was Awesome. He truly knew this area very, very well and all the agents. He worked hard for us and was very thorough. We bought our house on 25th Street, and he negotiated and worked with our lender Etc. Yes, Tregg was and is a great real estate agent and now a friend. A+++”

Michael Segal, Photographer

 

In my experience, there are a lot of stay-at-home moms and dads, or individuals that do real estate as a side job. “How hard can it be to buy or sell a house?” — is the typical refrain. I too am guilty of once using a friend that did real estate on the side. I have bought or sold half a dozen homes, and I have to say I have learned the value of choosing a real estate agent that does this as a career professional. There are so many ways a deal can go sour that you don’t anticipate; such as a bad inspection, zoning issues, permit issues, hazard zone issues — these issues that go way beyond price. Tregg Rustad and his team is the type of professional real estate experts you need. They were able to expertly navigate me through my transaction every step of the way. Tregg knew our area well and was able to give us different pricing scenarios for the sale of our condo. We went to market at the right price. Moreover, his team did a great job of marketing. The photos, staging, and repair recommendations all benefited the sale of the home. We did one open house and attracted 150 people in 3 hours! A Los Angeles Times reporter even stopped by to report on the high volume of potential buyers. In the end, we had multiple offers and sold above asking in 31 days. My wife and I are currently in the market to buy, and when we see open houses of properties languishing on the market, we see the desperation in the eyes of the agents. You can tell right away that those houses were not properly priced or marketed. Don’t settle when picking an agent…pick the best!

Ronson Chu, VP of Finance at Screen Engine, LLC

 

“My husband and I recently purchased a home in our dream location, Santa Monica. We could not have done it without Tregg Rustad and his team. Tregg was extremely knowledgeable of the area and had an excellent rapport with the listing agents, lenders, and other professionals involved. He gave us 100% plus of his attention and expertise which helped us navigate multiple offers and counter offers. Tregg was referred to us by our good friends and we give Tregg our highest recommendation.”

Carrie Segal, Audiology Doctor

 

“I cannot recommend Tregg Rustad highly enough. When we moved to LA a few years ago, Tregg helped us locate a home to rent. His knowledge of the local market and surrounding area was exactly what we needed to find the right home for us. When it came time to buy, a few years later, Tregg was able to help us successfully navigate through one of the most stressful real estate markets. He is calm, patient, extremely responsive and trustworthy. When it comes time to sell my house, I will be calling Tregg.”

Amy Carney, President Advertiser Sales, Strategy & Research at Sony Pictures Television

 

“As the Dispositions Manager for one of the largest residential REITs in the United States, Colony American Homes, I personally oversee the sale of hundreds of properties across the country every year. I work side-by-side with real estate agents in dozens of key marketplaces nationwide and have had the pleasure of working with Tregg Rustad for the past three years. Tregg has handled a majority of our sales in the Los Angeles area, which includes single family homes as well as multi-family properties. To date, we have closed over 50 sales together, with more closing each month. I can honestly say that Tregg Rustad and his team have set the bar for what we compare other agents too. His attention to detail, and smart, strategic negotiations consistently generate returns well above what we expect and what we see from other agents. He always has our best interests in mind and unlike many other agents, prefers to only represent us, as the seller, so he can advocate only for one side of the transaction. Additionally, many of our listings are complicated, with title issues, tenant issues and needed repairs. Nothing has phased him. He is highly experienced and very skilled in all aspects of real estate. He is someone we will continue to rely on for many years.”

Andrew Mellor, Dispositions Manager, Colony American Homes

 

“Thank you again for the help in selling our home in Sunset Park. As you know, we had a limited amount of time to sell, and a clear agenda that required us to relocate for work out of country. Despite the short window, you managed to bring in and supervise your stager to vastly improve some of the rough edges around our home – this included repositioning our post-war bungalow in your marketing as a “craftsman-esque” to maximize buyers’ enthusiasm, and creating and executing a marketing plan quickly and with a very high degree of professionalism. When it came time to show the property and negotiate with buyers, we were thrilled with the ultimate price, and the finesse you brought to bear on the entire process, including playing various buyers’ offers against each other, and keeping the buyers and their agents “blind” to the fact that we were looking for a fast, certain outcome.

In short, we always felt like you were pushing as hard as you could as our advocates, never took the easy road, and were extremely responsive, always thinking creatively to maximize the outcome for us.

Even though I have been a licensed real estate broker since 1988 and have a long career in real estate, including management and oversight of countless agents over the years, you are among the best I have dealt with, and your knowledge of the market and ability to get the best terms on the sale of my home was indeed outstanding.”

Justin Q. Jefferies, Managing Director CBRE

 

“Thank you so much for your tremendous work on the sale of our home last month. I know we’ve told you this, but it bears putting in writing that your excellent advice allowed us to sell quickly and for top dollar. You knew the right price to generate an amazing level of interest, and your sales strategy is incomparable. When we rapidly entered the shocking multiple offer situation, after just days on the market, you deftly managed the eight potential buyers and their agents to get us the best possible deal with not just one but several amazing, solid back-up offers at the same price. We never imagined that we’d end up with $106,000 over the asking price. Never. It’s also worth mentioning that thanks to you; our house never looked better than when it was on the market because of your staging advice. The articles you provided and the beautification/de-cluttering sessions were invaluable. We know that this helped the sales process immeasurably. Finally, your experience, energy and professionalism are truly unmatched. We always felt well-represented, protected, and taken care of during the sales, negotiation, inspection, and escrow process. Furthermore, you always anticipated and solved any potential problems, typically before they actually became problems, removing the stress from what can be a pretty stressful time. There is a reason we came back to you for this transaction after having worked with you before. We knew we’d get excellent advice and service, and we were not disappointed.”

Emily Stevens and Bix Skahill, Owners of Happy Dagger Pictures

 

“I would like to offer my enthusiastic recommendation of the team of Peter Maurice and Tregg Rustad to everyone looking for real estate representation. As the owner of personal and investment residential real estate, I find these two gentlemen indispensable allies in my transactions, and have yet to find their equal when working with real estate professionals out of state. Peter’s and Tregg’s substantial experiences in the field is reflected in their fluency in real estate procedures, market trends, contract strategies, and the “nuts and bolts” of the deal that always seem so foreign to me. I feel, however, their greatest strength lies in combining that detailed knowledge with an intuitive feel for human behavior and the subtle art of successful negotiation. Simply put, they have the best instincts in town! Over the course of our association, Peter and Tregg have guided me through two very challenging deals where I was on the “wrong” side in terms of power; the first was successfully purchasing a home in a seller’s market where we were one of 14 offers on the house, the second successfully closing the sale of income property in a buyer’s market complicated by the 2008 housing meltdown. In that case, for-sale properties were languishing all over town, but Peter’s and Tregg’s savvy assessment of the situation and smart course of action were responsible for garnering five offers within a week of listing. They studiously advised me throughout a difficult escrow that repeatedly threatened to fall apart, and ultimately achieved a purchase price in line with my initial expectations. I couldn’t have kept that escrow on track without them. I’m looking forward to the next occasion when I can be represented by Peter Maurice and Tregg Rustad, and encourage you to take advantage of this talented team as well.”

Stephanie Avnet Yates, Writer & Editor, Frommers

 

“I wanted to drop you a note and tell you how pleased we are with the outcome of the sale of our home. As you know, between Louise and I, we have sold more than a few homes over the years and have dealt with many people in real estate… we came back to you for this sale (and our new purchase) as the result of the positive experience we had in our first transaction. I’m very happy to say that you handled the sale with a level of confidence and dexterity that allowed us to yield the transaction and its details to you. When you were able to push the price to a level beyond what we had expected (and well above what we told you that we would accept just days before) we were surprised and delighted. We feel you were really on our side since we know you could have taken the easy route and not fought for such a high sales price. It would seem, Peter, your years of fighting for your clients when you were a lawyer really do pay off! You timed it beautifully and we wanted to say thank you for that. We’ve finished the work on the new house and it is beautiful! You found us a winner and we love the size and privacy. And thanks very much for helping us out with the warranty company on the water heater issue – we do appreciate your continued follow up and involvement.”

Howard G. Phanstiel, Chairman & CEO, PacifiCare

 

“It’s rare these days to be able to write a letter of praise rather than of complaint. I’m writing to let you know how impressed we were after working with Tregg Rustad. After we decided to buy a duplex, we felt that Tregg would be the perfect person to have as our agent. We knew he was smart, practical and, very important, unflappable. During the production he was always the one with the coolest head. We felt this quality would be important in our dealings. We were right. Over the years I’ve been involved in several dozen real estate transactions. I have never had an agent who was as responsive, as understanding and as calming as Tregg. I’m convinced that our deal might have gone south with another agent. He held things together and saw us through each and every problem. And now, a month after escrow has closed, he is still helping us clean up some odds and ends. Do what you must to hold onto him. He’s someone people will always come back to for their real estate deals. We will”

Hon. Stephen Lachs, Judge of the Superior Court, Retired

 

“I cannot think of a better agent and person to have represented us in our transaction than Peter Maurice.  We’ve gone through 3 different sales over the years, i cannot imagine any better advocate than Peter in a transaction.  Peter, you are really a driving force and offer the best strategy in the business.  You really think of everything  –  you are able to digest so much information and then solve the issues.  I trust and appreciate your business judgement implicitly, and thank you for all your help and dedication to us over the years.”

Simon Sutton, President HBO International

 

“Peter and Tregg were terrific on all fronts in the sale of the 58-year-old home in which my siblings and I grew up, but what most distinguishes them in their field, as far as I’m concerned, is their complete integrity in every aspect of their work – including just as straightforward, uncolored advice before they got us the listing we were after. When I recommended them to family of mine, I felt they were doing me a bigger favor enabling me to introduce my relatives to a trusted resource. (Year first hired: 2010/hired more than once, Top Qualities: Great Results, Experts, High Integrity)”

Thomas Leo, Partner at Sheppard Mullin Richter & Hampton LLP

 

“Tregg’s very personable and takes the time to get to know his clients and understand their needs and what they’re looking for. When what we want isn’t realistic, he is diplomatic and kind in getting us to understand why that is, and how we can set more realistic goals. Tregg takes his work seriously, but doesn’t take himself too seriously and has a good sense of humor. He also knows the importance of having a good relationship with your clients. It’s been 3 years since we purchased our home, but Tregg still remembers me and my husband, and always answers my random e-mails about real estate questions promptly. He’s become more than just our agent, but a friend that we trust with important issues.”

Anonymous Reviewer, Honestly.com

 

“Thank you so much for your wonderful work in both selling our home and helping us with the purchase of our new home. Throughout the entire process of buying and selling these houses, we felt that we were in good hands – that you kept our best interests at heart and provided excellent advice at all stages. There are several aspects of our experience that made us want to write this letter. First of all, when we initially spoke with you, we were looking for another realtor as our current realtor wasn’t providing the level of assistance that we expected and needed. We were frustrated and felt like we might not find a suitable new home once we sold our house, and with a newborn we did not want to be forced to rent. Then we were referred to you by a friend. You eliminated our concerns by finding us a home before selling our first house. When we made a very last minute decision to bid on it, we truly knew you were the ultimate professional as you provided advice and assistance while traveling for a family emergency. Buying before selling did make us nervous, but we felt as comfortable as one can in that situation because we knew that you would sell our house quickly – and you did – in only 3 days! While the escrow process in purchasing our new home was anything but easy, you both helped mediate all difficulties with ease and immediacy. Further, without being asked to do so – you negotiated a partial refund of the escrow fee for us given that there had been so many errors made on the part of the seller’s escrow company. Even after both real estate deals were completed and we had fully moved into our new home, you called to ensure that we were happy and to find out if we needed assistance with anything else. What fabulous service! Without hesitation, we would highly recommend you to our friends and family, and will certainly call on your services when we buy or sell in the future!”

Anne and Alex Caputo-Pearl, Nurse and High School Teacher

 

“We hired Tregg as our agent to help us find our first home in early 2007. Since I was new to the process, Tregg was extremely helpful and honest with the entire process. Everything worked out perfectly and we could not have been happier with the results. If you are looking for a great agent and someone you can trust, work with Tregg.”

Ryan Neuman, Director of Retail Operations at NBC Universal

 

“Peter and Tregg are bright, studied, insightful, considerate, thorough, detail-oriented, and an extremely great listeners. They have deep insight into real properties and transactions, as well as a keen appreciation for people and their goals. This team is a cut above their peers.”

Anonymous Reviewer, Honestly.com

 

After buying and selling a few properties, I can say without a doubt that Tregg is by far the best realtor I have ever had the pleasure of working alongside. I have been represented by Tregg for both the purchase and sale of my home, and I would recommend him absolutely and without reservation. He is thorough, detailed, knowledgeable, honest, professional, savvy, and very experienced. He has a thorough understanding of the processes of both selling and buying a home, and he personally manages all of the inspections, upgrades, paperwork and escrow details himself. During the recent sale of my house, he worked side-by-side with a stager to help prepare my house for the market. Even though I was living in the property, and I thought it was show ready, they swapped out furniture, redid landscaping, painted rooms, added doors – really a mini flip to position the house the best possible way. The result was amazing. My photos turned out better than expected and during the first two open houses he had over 250 visitors. 250!! Immediately after our first open house we began to receive offers, one of which was beyond what I ever thought I would get for my house. I was ready to accept it. However, Tregg, as a true advocate, suggested we wait. I was shocked. Most agents would have suggested I accept the incredible offer we had. I listened to Tregg and let him do his thing. This resulted in more offers, and a final sales price that was 13% over my list price and $50,000 more than the offer I was ready to accept only a few days before. Yet he wasn’t done. During escrow he managed the process so I never had to worry. He negotiated the buyer’s inspections with skill only a highly experienced agent could do, he continually updated me and always had MY best interest in mind. I’ve worked with a number of real estate agents in many different parts of the country and I can’t say enough about Tregg. He is truly the best I have worked with. I will undoubtedly be using him again when the need arises. The agent you hire can really make a difference. Hire Tregg.

Eric Wilson, – Creative Artists Agency

 

” An example of truly remarkable service occurred in one of our LA offices that moved me to write you in the hopes that others may be influenced by one agent’s focus on serving his customer. Our Beverly Hills East office received a $460,000 cashier’s check as a down payment on a $4.6 million foreclosure property with multiple offers. When the agent went to the office the check could not be located. Now we have clients at risk of missing an opportunity to purchase the home of their dreams and we were unable to locate nearly half a million dollars of their funds. Step in Peter Maurice, our associate. Peter acted in his client’s best interest, and went to work solving the problem. With the deadline looming, there was no time to place a stop payment and get a replacement check reissued, in fact the bank’s procedures require a 30 day waiting period before they would reissue a replacement check. To make matters worse, it was the day before the Thanksgiving holiday. Peter cleared his investment account and drew on his home equity line to enable him to deliver the cashier’s check to the bank. He won the bid for his clients and they have now closed on the property. The client’s bank provided a replacement check in Peter’s name and Peter has been made whole, and order has been restored! This brief outline does not do justice to the anxiety caused by this dilemma, nor the calm , cool and Heroic response that Peter showed. Peter’s unflinching focus in providing Truly Remarkable Service makes us all extremely proud, it is an honor to be associated with exceptional agents such as Peter.

Coldwell  Banker Residential Brokerage Inc. – interoffice memorandum

 

“Tregg has represented me in several real estate transactions, both as a buyer and seller, as well as a real estate investment project we successfully completed together. I value and trust his knowledge in the field. Tregg’s strong business acumen brings more to a project than a typical agent can offer.”

Bryan O’Patry, Partner & CFO Atlas Digital

 

“I have been represented by Tregg for both the purchase and sale of my home, and I would recommend him absolutely and without reservation. He is thorough, detailed, knowledgeable, honest, professional, savvy, and reasonable. He has a thorough understanding of the processes of both selling and buying a home, and he personally attends to all of the inspections, upgrades, paperwork, escrow details. He is always available and extremely nice. I can’t say enough about him and again I will undoubtedly be using him again when the need arises.”

Tim and Kavita Lesser, M.D./Urologist and Deputy Attorney General at Department of Justice


“Tregg Rustad is the epitome of a great real estate agent. After working with another agent for one year we looked long and hard for a new agent that was professional, smart, patient, honest, hard working, a good negotiator and most importantly–trustworthy. Tregg came highly recommended from a close friend of ours. After meeting with Tregg for the first time, we knew he was going to be the right agent for us. We were right, after a little over eight months we bought a home.  We are having a housewarming party next week and Tregg was the first person on the guest list. Real estate agents make money if you buy or sell your home. They don’t make money showing you homes, doing research, calling agents, calling mortgage brokers, scheduling inspectors, etc.  Nevertheless, Tregg did all of this and more. He never pressured us to buy.  In fact, it was not rare for Tregg to talk us out of a place, because he just didn’t think it was right for us. We were not easy clients!  There were about six people involved in our decision to buy a home. Tregg spoke to all six people regularly, even when he was on vacation. Moreover, we were not the most decisive clients. We were in escrow on multiple homes which we backed out of before we finally settled on the right home. Once we finally found the right place, thanks to Tregg, our escrow period moved very smoothly. However, in the eleventh hour there was a huge issue (which had nothing to do with Tregg). At this point, Tregg went from great agent to amazing agent.  This “issue” demanded endless phone calls, letters, inspections, meetings, etc. to get the sale of the home to close on time (or at all for that matter). Tregg made the sale happen and he made it happen on time! In looking for homes for just about two years we met a lot of real estate agents. Many of them are totally unprofessional shady characters! Tregg is a breath of fresh air and truly fantastic at his job. And, he CARES about YOU and YOUR INTERESTS!  Oh, by the way, he is a total closet contractor and interior decorator. Thus, if you want ideas about remodeling, furnishing, painting, etc. Tregg is your guy!”

Robyn and Jeremy Coltin, Attorney at Mitchell Silberberg & Knupp and Product Manager at Kubota

“We cannot recommend Tregg Rustad highly enough. He has all the qualities you would look for in a real estate agent. He is intelligent, responsive, patient, calm, knowledgeable, experienced and easy to work with. We initially called Tregg because he was recommended to us by two friends he represented in the purchase of their respective homes. Both friends had nothing but great things to say about him. One friend noted that he advised her to get specific inspections during escrow based on the year the house was built and the area it was located in, which ultimately saved her money in repairs. The other friend found herself in a bidding war and Tregg advised her to offer less than she was willing to offer and she got the house. This all sounded good to us so we called Tregg and were not disappointed.”

Lisa Mansouri, Attorney